My Control Panel is broken!

Monday, 2 April 2007 5:01 PM
We have conducted a rigorous testing program of Control Panel display and functionality on Internet Explorer 6 and 7, Firefox 2.0, and Safari 2.0.

We have also performed extensive spot-checks on a random selection of sites in the process of pushing the Control Panel live to ensure that it performs correctly in a wide variety of contexts. However, as the Control Panel has been deployed on several hundred unique and tailor-made websites, we are fairly sure - but are unable to be entirely certain - that it will perform correctly from the beginning on every site.

If your control panel is behaving erratically, looks drastically unlike the image to the right, or is causing browser malfunction, please let us know as soon as possible.

Before we can help you, we will need to know:
  • What Operating System you are using (e.g. Windows 2000/XP/Vista, MacOS X, Linux)
  • What browser (including version) you are using (e.g. Internet Explorer 6, Firefox 1.5, Safari 2.0)
Once you have gathered this information, please call us immediately on 1300 133 389 (or (09) 9329 1022) during business hours, and specify that this is what you're calling about.

If you have noticed the problem outside business hours, please view the full details of this article and post a comment. We've been working long hours to get this new system live and will keep an eye on our inboxes!

Thanks for paying attention; we're keen to get things exactly right!

Kieran Morrissey
Chief Technical Officer, IASP

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