How do I change a User's e-mail address?

Monday, 2 April 2007 12:34 AM
In order to comply with strict anti-spam legislation users will need to go through a confirmation process in order to change their e-mail address.

If the facility to change user's e-mail addresses has been added to your website a tickbox marked 'my e-mail address has changed' will appear in the user registration field when a registered user edits their own details. Once this box is ticked a user can enter a new e-mail address. A confirmation e-mail will be sent to the new e-mail address, to confirm the change of address a user will need to click the confirmation link (or enter a confirmation code). An e-mail is also sent to the user's old e-mail address giving the option to cancel the change.

If this functionality does not appear to be available on your website please contact IASP support on 03 9329 1022 or raise a support ticket.

This strict confirmation process ensures that your website complies with anti-spam legislation, protecting you from potential million dollar fines. If you have any further questions about the user confirmation process please don't hesitate to contact IASP support on 03 9329 1022.

Please note that administrators are not able to change a user's e-mail address for them. If a user is not able to edit their own user record to change their e-mail address, an administrator can create a new user with the new e-mail address and set the old user to 'pending'.

Download File

You are not logged in

Registered IASP users can talk back and engage in discussion about this, and many other items on the site. You must be a registered user of the iasp.com.au website. If you are already registered, please login to take advantage of this feature.