Customising the User Confirmation and User Welcome messages
IASP User registration system automatically sends a Confirmation e-mail to
all new Users who complete an online registration form. Once the new user
confirms their registration by clicking the confirmation link in the
confirmation message, the system sends an automated Welcome message to the
new user (and a new user alert to the site administrator(s).
These messages can be customised via the IASP Control Panel > Automated
Messages area of your website.
Please note that when a new user registers their username is the same as
their email address.
The Confirmation e-mail:
When a new user is added to your User Section (either by a site
administrator or by a public user completing a registration form), the
system automatically sends a confirmation e-mail to the new user requiring
they confirm their registration. System administrators can customise and
personalise the contents of this automated e-mail.
The Welcome e-mail:
Once the new user confirms their registration (by clicking the link
contained in the confirmation e-mail) the system automatically send a
welcome e-mail to the new user. System administrators can customise and
personalise the contents of this automated e-mail.
To customise the Confirmation e-mail, the Welcome e-mail or the
e-mail footer:
Navigate to your IASP Control Panel (Mouse over the IASP 5.0 Icon) >
Select Automated Messages > Selected EDIT for either the New User
Confirmation e-mail or New User Welcome e-mail in the New User Messages
sub-section.
Customising the Confirmation e-mail:
When your website is initially delivered, the contents of
the New User Confirmation e-mail are pre-configured to the following:
Dear @@firstname@@,
You have received this e-mail because the @@Site Name@@ website has received an online registration application containing your e-mail address.
In keeping with our strict Anti-Spam policy the registration must now be finalised.
To finalise your registration please click this link: @@registrationuri@@
If you do not wish to finalise the registration please delete this
message and you will receive no further correspondence from us.
Regards,
The @@Site Name@@ Team.
You are free to change the contents of this message as required.
You can insert any of the mail merge fields available in the dropdown list when customising this message - remember to use normal spacing and punctuation around the mail merge fields.
The Mail Merge fields available to you when customising your confirmation e-mail are:
| Merge Field | Description | Context example |
| Username | This inserts the users e-mail address | We have received a registration application from your e-mail address: @@username@@ |
| Registration Confirmation URL | This inserts the Confirmation Link the user must click to confirm their registration | Please click here to confirm your registration: @@registrationuri@@ |
| First Name | This inserts the user's First Name | Dear @@firstname@@, |
| Last Name | This inserts the user's Last Name | Not recommeded for confirmation e-mail |
| Site Name | This inserts the contents of the Site Name field in your IASP Control Panel > Site Config | The @@sitename@@ website has received an online registration application |
Customising the Welcome e-mail:
When your website is initially delivered, the contents of your Welcome e-mail are pre-configured to the following:
Dear @@firstname@@,
Welcome! and thank you for confirming registration.
For reference your account login details are:
Username: @@username@@
Password: @@password@@
@@subscriptions@@
To cancel your subscriptions at anytime simply click here: @@unsubscribeuri@@.
You are free to change the contents of this message as required.
You can insert any of the mail merge fields available in the dropdown list - remember to use normal spacing and punctuation around the mail merge fields.
The full list of mail merge fields available are:
| Merge Field | Description | Context example |
| User Name | This inserts the users e-mail address | Your account username is: @@username@@ |
| Password | This inserts the users password | Your Password is: @@password@@ |
| First Name | This inserts the user's First Name | Dear @@firstname@@, |
| Last Name | This inserts the user's Last Name | |
| Site Name | This inserts the contents of the Site Name field in your IASP Control Panel > Site Config | The @@sitename@@ team would like to welcome you. |
| Mail List Subscriptions | Including this field in the Welcome e-mail automatically adds the text You have selected to receive information about: then automatically includes the list of Mail List Topics the user has selected to receive | @@subscriptions@@ |
| Unsubscribe URL | This function includes an automated Unsubscribe Link the user can click to cancel their subscription. This function automatically sets the User's profile to Pending | Please click here to unsubscribe: @@unsubscribeuri@@ |
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