Welcome to IASP.net.au.
This website was purpose built using IASP 5.0 technology and is an interactive, constantly evolving knowledge source for IASP's existing and potential clients, partners, and staff.
The information and interactive functionality you can access on this website varies according to your relationship with IASP, and you must be logged into this website to view all options available to you.
NOTE: Before logging into this website you must already have created a User Profile on the IASP.com.au website. User profiles created on the IASP.com.au website allow you to login to both the IASP.com.au and IASP.net.au websites with the same login details.
- If you already have a User Profile login now.
- Or create a new User Profile at the IASP.com.au website. Once you have created (and confirmed) your IASP.com.au User Profile you can use this profile to login to both IASP.com.au and IASP.net.au websites.
Latest Support Bulletin
Highlights include:
- The new IASP Online Shopping System Control Panel
- A new integrated virtual file system
- Security Enhancements
- Improvements to image and file uploading
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18/7/2008
Latest Knowledge Base Answers
The 404 or Not Found error message is a HTTP standard response code indicating that the client was able to communicate with the server but the server could not find what was requested. 404 errors shou...
The 404 or Not Found error message is a HTTP standard response code indicating that the client was able to communicate with the server but the server could not find what was requested. 404 errors should not be confused with "server not found" or similar errors, in which a connection to the destination server could not be made at all.
Generally, this means that the page you are trying to view is not available or could not be found.
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While you had created the Shipping Profile and Shipping Rule correctly, the problem was being caused by the check boxes in the Shipping Profile for International Delivery.
Each of the check boxes i...
While you had created the Shipping Profile and Shipping Rule correctly, the problem was being caused by the check boxes in the Shipping Profile for International Delivery.
Each of the check boxes in the 3 lists are the details required to be entered by a customer before the shipping costs can be calculated for them. So in this case, because customers from the United States aren't able to select their state or enter their postcode, we only need them to select their country before we can give them a total. Therefore, only the Country check box should be checked in estimate list for this shipping profile.
I have made the necessary changes to the shipping profile, and tested your shopping cart, and have now fixed the issue of the "No Shipping" message appearing to customers outside of Australia.
Please feel free to have a look at the shipping profile for International Delivery to see what I have done.
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Unfortunately, at present you are unable to move images already uploaded into the Virtual File System (VFS) into folders that have been created in the VFS.
There are 3 steps to move images from the...
Unfortunately, at present you are unable to move images already uploaded into the Virtual File System (VFS) into folders that have been created in the VFS.
There are 3 steps to move images from the root folder of the VFS into a new folder created in the VFS.
1.) Upload the images again into the desired folder.
2.) Find the pages of your site where the moved image are being used, and replace it with the new image by editing the page, and selecting the image in it's new folder.
3.) Once you are certain that you have replaced the images on your site to the new version of the image in it's new folder; then email support@iasp.com.au with a list of the images you want to be deleted from the root folder, and we will delete them for you.
NOTE: It is important that you are certain that all instances of images used through your site have been swapped to the image in it's new folder, as after we delete them, if they have not been swapped, they will disappear from the page.
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To reset the password of a registered user's account, go to the Users section of your site (usually by click on the 'Users' link at the bottom of the homepage when logged in as administrator). Then cl...
To reset the password of a registered user's account, go to the Users section of your site (usually by click on the 'Users' link at the bottom of the homepage when logged in as administrator). Then click on the user's name in the list to view their details. While viewing their user account details, click on the IASP 5.0 icon at the top of the page and select to 'Edit this Record'. You can change their password by typing a new password in the password field, and confirming it by typing it again in the next field.
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The text at the top of the user registration needs to be modified by IASP production staff. Please raise a support ticket with your modififcation request.
The text at the top of the user registration needs to be modified by IASP production staff. Please raise a support ticket with your modififcation request.
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